REFUND POLICY

At MicroVitum Mart, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, refunds are offered strictly in accordance with the policy outlined below. By placing an order on our website, you agree to this Refund Policy.

Eligibility for Refunds

Refunds are applicable under the following conditions:

• The product received is damaged, defective, or incorrect.
• The refund request is raised within 7 days of delivery.
• The product is unused, unwashed, and returned in original condition with tags intact.

Non-Refundable Items

Refunds will not be applicable for:

• Products that have been worn, washed, or altered.
• Items damaged due to misuse or mishandling after delivery.
• Products purchased during clearance sales or special promotions.

Refund Process

To request a refund:

1. Submit a refund request from your account or order section.
2. Your request will be reviewed and approved after verification.
3. Once approved, the refund will be initiated.

Refunds are processed to the original payment method within 7–10 business days after approval.

Cancellation Policy

Orders can be cancelled before dispatch. Refunds for cancelled orders are processed within 3–5 business days.

Partial Refunds

Partial refunds may be issued at the discretion of MicroVitum Mart in cases where:

• Only part of the order qualifies for a refund.
• The product does not meet all return conditions.

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